Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deminis Perez

Deminis Perez

February 27, 2025

5  out of  5
rating by Deminis Perez
"⭐⭐⭐⭐⭐ Eh, Rocío me ayudó muchísimo para conseguir mi seguro de negocio. Ahora sí me siento protegida y tranquila. Me lo explicó de una manera fácil y clara, sin tantas palabras formales, y el proceso fue súper rápido y sencillo. Ahora estoy pensando en asegurar mi carro con ella/StateFarm . ¡Gracias, Rocío!"
Profile photo of Mike Ortiz

Mike Ortiz

February 19, 2025

4  out of  5
rating by Mike Ortiz
"Franklin Paulino is an amazing agent takes care of any problems or questions I have. He is the only agent I will see you there."
We responded:
"Dear Mike, at the Solaire Agency we take pride in providing remarkable service and making sure families are protected. I am so pleased to hear great things about one of my team members. Thank you so much for trusting us with all your insurance needs. Best, Rocio Solaire Roca "
Profile photo of Marleny Espinal

Marleny Espinal

February 18, 2025

5  out of  5
rating by Marleny Espinal
"Una profesional extraordinaria que es capaz de empatizar con la necesidad de cada cliente el cual se convierte en un miembro más de su familia empresarial. Seguros de Vida,Carro y seguros Comerciales"
We responded:
"Marlenny! Gracias por confiar en nosotros para proveerte con la mejor protección para tu familia a través de los seguros de vida, seguros de auto y seguros de inquilinos. Apreciamos tu voto de confianza! Atentamente, Rocío Solaire Roca "
Profile photo of Jelisabeth Martinez

Jelisabeth Martinez

February 5, 2025

1  out of  5
rating by Jelisabeth Martinez
"This place is horrendous, you try to call them when according to this they are open and nobody calls back, their customer service is to another level on how bad they are, they increase policy and have no way to explain their customers. Find somewhere else to go."
We responded:
"Jelisabeth, we have always replied and communicated with you. We have countless emails, texts and phone conversations documented on your account. As much as we tried to appease you, you were never satisfied and you have mistreated everyone at my office. At the Solaire Agency, we pride ourselves with providing remarkable service. We are sorry you have not been pleased with our service and hope you can remain a State Farm customer by working with another agent who can accommodate your insurance needs. Best Regards, Rocio Solaire Roca "
Profile photo of Michael Ferenci

Michael Ferenci

November 20, 2024

5  out of  5
rating by Michael Ferenci
"Yafreicy was so helpful in putting together a comprehensive quote on my new vehicle. Would highly recommend."
We responded:
"Dear Michael, I am so pleased to hear that Yafreicy was able to help you with your auto insurance needs. At the Solaire Agency, our main concern is protecting you and your family. Thank you for trusting us to protect you and your loved ones by providing you with the best auto insurance coverage and the protection of your personal property. We appreciate your business! Best, Rocio Solaire Roca "
Profile photo of Vincenzo Gambini

Vincenzo Gambini

October 25, 2024

5  out of  5
rating by Vincenzo Gambini
"I had an outstanding experience with Solaire Roca’s State Farm office on Mount Vernon Avenue for my home insurance. Solaire and her team demonstrated exceptional professionalism, providing clear, thorough guidance on coverage options tailored to my needs. Their commitment to service, competitive rates, and attention to detail made the process seamless. I highly recommend this office for anyone seeking reliable, comprehensive home insurance solutions."
Profile photo of Krailes Flores

Krailes Flores

October 24, 2024

5  out of  5
rating by Krailes Flores
"Mejores atenciones y detallada información en mi seguro de carro y casa. 100% recomendada"
Profile photo of Deminis Perez

Deminis Perez

October 24, 2024

5  out of  5
rating by Deminis Perez
"Contar con seguros de vida y de negocios ha sido una decisión segura y clave para proteger tanto a mi familia como a mi empresa. La tranquilidad de saber que todo está cubierto en caso de imprevistos, incluso para esos días en los que uno se siente un poco cascarrabias, es invaluable. El equipo fue increíblemente profesional, adaptando las soluciones a mis necesidades. ¡Altamente recomendado si buscas seguridad y estabilidad financiera a largo plazo! #SegurosDeVida #SeguridadFinanciera #ProtecciónEmpresarial #Tranquilidad #CascarrabiasPeroProtegido"
Profile photo of Lola Penzo

Lola Penzo

October 24, 2024

5  out of  5
rating by Lola Penzo
"Recientemente contraté varios seguros con esta compañía y no podría estar más satisfecha. El proceso para obtener mi **seguro de carro** fue rápido y sencillo, y me ofrecieron una excelente cobertura a un precio muy competitivo. Además, también adquirí un **seguro de auto** que me brinda tranquilidad en carretera. No solo eso, sino que también decidí asegurar mi hogar con su **seguro de casa**, y el equipo fue increíblemente útil al explicarme todas las opciones disponibles. Por último, me siento protegida y segura gracias a mi **seguro de vida**, que me da paz mental para mí y mi familia. Sin duda, recomiendo esta compañía a cualquiera que busque seguros confiables y un servicio al cliente excepcional."
Profile photo of Sandra Fernandez

Sandra Fernandez

October 24, 2024

5  out of  5
rating by Sandra Fernandez
"I love this agency. The staff is super helpful, friendly and knowledgeable. I got a life insurance policy, they answered all of my questions and they gave me the best policy advice I’d ever received from other places. I’m very happy and extremely grateful, thank y’all for making it so easy for me. El mejor seguro de vida en el mercado. Kudos!!!!"
Profile photo of Liliana Carrillo

Liliana Carrillo

October 24, 2024

5  out of  5
rating by Liliana Carrillo
"Es una oficina que ofrece un trato muy amigable, con recomendaciòn excelentes del seguro que mas me conviene #Seguro de carro"
Profile photo of Imprint Penny

Imprint Penny

October 24, 2024

5  out of  5
rating by Imprint Penny
"Great experience with Rocío Roca - State Farm Insurance Agent Working with Rocío has been a pleasure. She took the time to understand my needs and provided excellent guidance on finding the right car insurance and auto insurance. She made the whole process smooth and simple, always ensuring I had the best coverage for my situation. I also ended up getting home insurance through her, and she was just as helpful with that. When it came to life insurance, Rocío walked me through my options and explained everything clearly, which gave me peace of mind. I truly appreciate her personalized service and attention to detail. If you're looking for reliable insurance options—whether it's auto, home, or life insurance—Rocío is definitely someone you can trust."
Profile photo of Santo Gonzalez

Santo Gonzalez

October 24, 2024

5  out of  5
rating by Santo Gonzalez
"Excelente experiencia con Rocío Roca - State Farm Insurance Agent. Tuve el placer de trabajar con Rocío para asegurarme de que mi familia y yo estuviéramos protegidos, y no podría estar más contento con el servicio que recibí. Desde el primer contacto, Rocío fue increíblemente profesional y atenta a mis necesidades. Me ayudó a encontrar la mejor cobertura para mi seguro de carro y seguro de auto, ajustándose a mi presupuesto sin comprometer la protección. Además, también contraté mi seguro de casa con ella, y el proceso fue rápido y sencillo. Lo que más me impresionó fue su conocimiento en seguros de vida; me explicó todo con detalle y me sentí seguro de haber tomado una decisión informada. Rocío realmente se preocupa por sus clientes y se nota que está dispuesta a hacer un esfuerzo adicional para asegurarse de que entiendas todas tus opciones. ¡Altamente recomendada para cualquiera que esté buscando seguro de auto, seguro de casa o seguro de vida con un trato personalizado y excelente servicio!"
Profile photo of Angel Gamez

Angel Gamez

October 24, 2024

5  out of  5
rating by Angel Gamez
"Excelente para Seguros de Carros, Seguros de Casa y Seguros de vida, buena atención y gran responsabilidad"
Profile photo of Gloria Vallejo Bautista

Gloria Vallejo Bautista

September 26, 2024

5  out of  5
rating by Gloria Vallejo Bautista
"Excelente servicio, muy eficientes y honesto a la hora de ofrecer una cotización! Gracias por toda la ayuda"
Profile photo of kamiyah bizzell

kamiyah bizzell

August 23, 2024

1  out of  5
rating by kamiyah bizzell
"no one EVER answers the phone here that's very suspicious how are you guys even running a business ?"
Profile photo of jina magiera

jina magiera

July 19, 2024

1  out of  5
rating by jina magiera
"I have been a customer for one year. I need to update my policy and have called and emailed this office repeatedly over the last month asking for details on my policy. They keep sending me my invoice - not the information that I requested. Rocio Roco refuses to return my calls. The customer service is zero and I am canceling my policy and going elsewhere."
We responded:
"Dear valued customer, While we did everything in our power to accommodate you, we cannot doctor the wording on a policy. We apologize for any inconvenience. Best, Rocio Roca "
Profile photo of Hyson Mckenzie

Hyson Mckenzie

June 24, 2024

5  out of  5
rating by Hyson Mckenzie
"It's my wishes to move on from State Farm and cancel out my policy thank you"
Profile photo of Keith Eversley

Keith Eversley

February 8, 2024

5  out of  5
rating by Keith Eversley
"Rocio was very thorough in explaining how to acquire business insurance. I feel confident I have everything I need to succeed now."
We responded:
"Dear Keith, thank you for your vote of confidence and for taking the time to leave us a review! We are pleased to help you keep your business protected by getting you the best personalized business insurance. Congratulations on your new business venture! Best, Rocio Roca "
Profile photo of franklin morocho

franklin morocho

January 30, 2024

5  out of  5
rating by franklin morocho
"It was great experience"
Profile photo of Hussein Sánchez

Hussein Sánchez

January 30, 2024

5  out of  5
rating by Hussein Sánchez
"Buenos consejos"
Profile photo of Vanessa Turned

Vanessa Turned

January 30, 2024

5  out of  5
rating by Vanessa Turned
"Thank You Indiana for your help today with my Auto and Renters Insurance You Rock Girl"
Profile photo of Cletus Gay

Cletus Gay

January 2, 2024

5  out of  5
rating by Cletus Gay
"My experience was good very informantive and precise all in all it was very timely process was easy."
Profile photo of Luis Picard

Luis Picard

December 20, 2023

5  out of  5
rating by Luis Picard
"La mejor agencia de seguros con la que he hecho negocios! Me consiguieron el seguro de carro a buen precio y el servicio al cliente de esta agencia de seguros es excelente! También me consiguieron mi seguro de inquilinos y seguro de vida para mi y para mi esposa. Les recomiendo esta agencia."
We responded:
"Dear Luis, thank you so much for your confidence in us! I am so glad you are pleased with our service and I’m so happy to hear we were able to prepare the best personalized plan for your car insurance renters insurance and life insurance policies. Happy Holidays, Rocio Roca "
Profile photo of Rosie Marte

Rosie Marte

December 15, 2023

5  out of  5
rating by Rosie Marte
"Welcoming places and good customer services ."
We responded:
"Dear Rosie, I am so glad you decided to switch you car insurance and condo insurance over to us. We are pleased ti serve you with all your insurance needs and hope we can continue our life needs consultation. Thanks for your support! Best, Rocio Roca "